Frequently Asked Questions
Find answers to common questions about our products, services, and ordering process.
We supply data-center and AI infrastructure hardware: NVIDIA/Mellanox network adapters (ConnectX Ethernet & InfiniBand), LinkX cables and optical transceivers, InfiniBand and Ethernet switches, BlueField DPUs, data-center GPUs and AI accelerators, server processors, server memory (DDR4/DDR5 RDIMM), and enterprise SSDs (SATA, NVMe U.2, E1.S/E3.S). We specialize in hard-to-find, allocated, and end-of-life parts.
You can request a quote by visiting our RFQ page and submitting your parts requirements. Simply enter the part number, manufacturer, quantity, and target price. You can add multiple line items or upload a CSV file with your full BOM. Our team responds within 24 hours.
Every high-value unit is bench-tested in house — firmware, serial verification, and sustained-load validation — before it ships, and the exact condition and packaging are stated on the quote. We disclose source and provenance on request so you know what you are buying.
We vet suppliers, run multi-point visual and electrical inspection on incoming stock, bench-test high-value hardware, and maintain lot traceability. Anything that does not match its stated grade is rejected before it reaches you.
We offer worldwide shipping via DHL, FedEx, UPS, and air freight. Standard delivery takes 3-5 business days internationally. Express and same-day shipping options are available for urgent orders. All shipments include proper ESD packaging and handling.
Yes, we offer tiered pricing based on order quantity. Larger volumes receive progressively better unit pricing. Contact our sales team with your full BOM requirements for the best package pricing across all line items.
Absolutely — this is one of our core strengths. With a global network of verified suppliers spanning 50+ countries, we have extensive capabilities in sourcing obsolete, end-of-life, and allocated components. Submit your requirements and we will provide availability and pricing.
We stand behind the quality of every component we sell. If you receive components that do not meet specifications or are not as described, we offer full replacements or refunds. Contact our customer service team within 30 days of receipt to initiate a return.